IS THERE A WARRANTY ON YOUR PRODUCTS?
Please check the item description. Warranty information can be found there. ALL notebook computers come with a warranty. 6 months on labor and 3 months on parts and components.
Many of our refurbished laptops are still under manufacturer warranty, which means you can get warranty assistance directly from the manufacturer.
WHAT TYPES OF SHIPPING METHODS DO YOU OFFER?
Primarily we use UPS for orders from the USA and Canada, but we ship with any other carrier at the customer's request. Please check out the single unit rates for insured shipping to USA/Canada!
Inside USA Price
UPS Ground $19.00
UPS 3rd Day Select (1-3 Business Days) $29.00
Priority Mail Service (US Postal Service) $39.00
UPS 2nd Day $49.00
UPS Overnight $69.00
WHEN YOU SAY REFURBISHED DO YOU MEAN FACTORY RECONDITIONED? AND WHAT IS FACTORY RECONDITIONED?
Factory Reconditioned products are restored to the exact manufacturer specifications by the original manufacturer in a certified refurbishing center. In addition, these products typically come with the added advantage of a manufacturer warranty. These unused items have been returned to original manufacturers for various reasons: use in field tests, use in sales displays, and cancellations. They are then cleaned, quality checked and tested twice. They are also serviced, if needed, in the original manufacturer's certified refurbishing center.
WHAT IS CONSIDERED FACTORY RECONDITIONED (REFURBISEHD) ?
There are lots of things that can label items factory Reconditioned. Some are so frivolous, its laughable. But because consumer laws prevent manufacturers from selling anything considered factory Reconditioned as "new", the second consumer gets the best deal.
Here are a few examples:
Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new.
Items where the box or casing was damaged in shipment which are returned to the manufacturer.
The item was returned to the manufacturer because of a slight defect.
The part that was defective was replaced by the manufacturer, tested and then repackaged just like new.
The item was returned because of a minor cosmetic blemish on the casing that was corrected.
Demonstration units are also considered factory Reconditioned. These units are inspected, tested and repackaged.
It is impossible to know the history of each item, but for whatever reason the unit gets labeled factory Reconditioned it is inspected & serviced by the manufacturer then tested and repackaged to meet original product specifications. All merchandise is warranted by the original manufacturer unless otherwise specified.
WHY SHOULD I PURCHASE RECONDITIONED MERCHANDISE?
Wow - that is a no brainer - TO SAVE YOU MONEY ! If you couldnt afford that expensive item till now NOW you can And still get the same performance & warranty.
Reconditioned items have a much lower defect rate. From 10 units that come back for repair only 1 is usually a factory refurb, because Reconditioned units are tested before they are sold.
Bottom line, if all the benefits of buying a Reconditioned product are the same as a new one even the warranty, the only "drawback" you would notice is probably a little label on the outside of the box or simply a brown box So, think again, Are you shopping smart?